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JCP&L Tips for Customers Requesting Service Reconnections PDF Print E-mail

 

Thousands of Jersey Central Power & Light customers sustained significant damage to their homes and businesses as a result of Hurricane Sandy.  As repairs are completed, customers will need to have their service reconnected.   

Here are some tips and information to make the reconnection process easier. 

Ø        There are dedicated Service Crews handling reconnection work. 
Ø        Residents should have a licensed electrician make repairs to their homes. 
     

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        If the customer has a functioning electrical service entrance, including the meter – JCP&L will complete the service reconnection. 

Ø        If the meter was removed due to severe damage or flooding – JCP&L will install a new meter after the service is repaired by a qualified electrician and inspected by a state inspector. 

Ø        The inspector will provide certification that the work has been done properly, and will fax the cut-in card to 888-914-9140. 
Ø        The inspector will attach a sticker with the inspection date on the meter pan. 
Ø        Customers should have their home address or account number when calling the company to request reconnection.   
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        Because of the volume of requests, it could take a few days for service to be reconnected.